English - Turkish
Definition of help-desk in English Turkish dictionary
- helpdesk
- yardım masası
- helpdesk
- danışma masası
- help desk
- yardım masası
- help desk department
- Müşteri destek bölümü
- help desk
- (Bilgisayar,Teknik) bilişim danışmanı
- help desk
- karşılama bankosu
- help desk operator
- yardım masası sorumlusu
Related Terms
English - English
Definition of help-desk in English English dictionary
- Alternative spelling of help desk
- A section of an organization offering specialist advice to customers or users who have problems, especially with computer equipment or systems
- help desk operator
- A help desk operator generally involved in the provision of telephone or internet support to users of particular IT products
- help desk
- A center providing a service to internal or external callers to facilitate the use of their technology assets
- help desk
- – A source of technical support for hardware or software Help desks are staffed by people that can either solve the problem directly or forward the problem to someone else Help desk software provides the means to log in problems and track them until solved It also provides the management information regarding support activities
- help desk
- The IS staff and associated systems that help end users solve immediate problems with their equipment or software
- help desk
- (Ticaret) A dedicated internal organizational resource that provides technical or functional application problem-solving advice and followup to system users
- help desk
- a service that provides information and assistance to the users of a computer network
- help desk
- A single point of contact for all user inquiries and problems about a particular information system or for all users in a particular department
- help desk
- A technical support organization within a corporation, which provides software assistance to corporate users Software that allows a technical support organization to track support calls and store records of completed support sessions
- help desk
- Sales Support Tech Support Knowledge Base Customer Service Open Forums
- help desk
- A single point of contact for all user inquiries and problems about a particular information system or for all users in a particular department See also Computing infrastructure, Information center, Support
- help desk
- A term that generally refers to a call centre set up to handle queries about product installation, usage or problems The term is most often used in the context of computer software and hardware support centres
- help desk
- A software application for tracking problems with hardware and software and their solutions, usually serving "internal" customers
- help desk
- An interface, often referred to as a 'SPOC', between IT and its Users Its core processes are Incident Management and the management of User requests, ensuring that no call or Incident is lost, forgotten or ignored and that service is returned as quickly as possible See also Service Desk
- help desk
- A support entity that can be called upon to get help with a computer or communication problem
- help desk
- A single point of contact for all user inquiries and problems about a particular information system or for all users in a particular department (17) See also Computing infrastructure, Information center, Support
- help desk
- Also called technical support, an area that provides technical assistance
- help desk
- A term that generally refers to a call center set up to handle queries about product installation, usage or problems The term is most often used in the context of computer software and hardware support centers
- help desk
- A team that can be contacted by end-users for assistance with hardware and software problems Launching any e-learning initiative should give some thought to end user support Even well designed programs will get 1 - 2% of the target audience needing help (e g , "Do I really need to complete this training?")
- help desk
- a department of a company that people call for help, especially with computer problems
- help desk
- the technical support department of an organization
- help desk
- A call center that handles questions about products The term most often refers to technical support centers for computers/software
- helpdesk
- alternative spelling of help desk
- helpdesk
- a service provided by an organization to provide support during and after the application process
- helpdesk
- a service that provides information and assistance to the users of a computer network
- helpdesk
- A computer user may call over the telephone to a computer expert for advice when things go wrong A password or the licence number for the software may be requested to confirm the caller is entitled to help
- helpdesk
- {i} place in a company where support and/or assistance is offered to its users (i.e. to help solve technical problems, answer questions, etc.)
- helpdesk
- It is the entry point for the user's problems to the "IT Services" The general e-mail address to contact the Helpdesk is Helpdesk@cern ch (or Computing Helpdesk@cern ch) and the working hours: from Monday to Friday 8: 30-17: 30 See http: //marregui home cern ch/marregui/HelpDesk/Default asp
- helpdesk
- If you have a question about BT Openworld WebMail and can't find the answer in help or FAQs, try calling the BT Openworld WebMail helpdesk on 0906 302 3456 To avoid calling at the busiest times, please ring before 4 30 pm or after 8pm Calls to this number are charged at 50p/minute and should last no longer than 25 minutes There is a 5p minimum charge
- helpdesk
- A person or group in a company that has as its main task to solve problems of PC users They have a Hotline that gets all the questions