touchpoint

listen to the pronunciation of touchpoint
İngilizce - Türkçe
Temas noktası
İngilizce - İngilizce
A point of contact
An encounter where customers and business engage to exchange information, provide service, or handle transactions. For example, in retail banking the touchpoints include tellers and ATMs
Touchpoints are all of the physical, communication and human interactions audiences experience over their relationship with an organization
touchpoint