mystery shopper

listen to the pronunciation of mystery shopper
English - Turkish
(Ticaret) gizli müşteri
(Finans) Gizli müşteri: Bir şirketin ürün ve hizmet kalitesini ölçümlemek adına müşteri gibi davranarak araştırmalar yapan kişi
gölge müşteri
English - English
Someone hired by a company to pose as a customer in order to evaluate the quality of its service
A person employed to visit a shop or restaurant incognito in order to assess the quality of the goods or services
mystery shoppers
plural form of mystery shopper