Englisch - Englisch
Definition von helpdesk im Englisch Englisch wörterbuch
- Alternative spelling of help desk
- a service provided by an organization to provide support during and after the application process
- a service that provides information and assistance to the users of a computer network
- A computer user may call over the telephone to a computer expert for advice when things go wrong A password or the licence number for the software may be requested to confirm the caller is entitled to help
- {i} place in a company where support and/or assistance is offered to its users (i.e. to help solve technical problems, answer questions, etc.)
- It is the entry point for the user's problems to the "IT Services" The general e-mail address to contact the Helpdesk is Helpdesk@cern ch (or Computing Helpdesk@cern ch) and the working hours: from Monday to Friday 8: 30-17: 30 See http: //marregui home cern ch/marregui/HelpDesk/Default asp
- If you have a question about BT Openworld WebMail and can't find the answer in help or FAQs, try calling the BT Openworld WebMail helpdesk on 0906 302 3456 To avoid calling at the busiest times, please ring before 4 30 pm or after 8pm Calls to this number are charged at 50p/minute and should last no longer than 25 minutes There is a 5p minimum charge
- A person or group in a company that has as its main task to solve problems of PC users They have a Hotline that gets all the questions