state of being gratified; great satisfaction; "dull repetitious work gives no gratification"; "to my immense gratification he arrived on time"
Satisfaction is the pleasure that you feel when you do something or get something that you wanted or needed to do or get. She felt a small glow of satisfaction Both sides expressed satisfaction with the progress so far
The discharge of an obligation by paying a party what it is due (i e ) liens and judgments
A document acknowledging the payment of a debt, such as a satisfaction of a mortgage
act of fulfilling a desire or need or appetite; "the satisfaction of their demand for better services" the contentment you feel when you have done something right; "the chef tasted the sauce with great satisfaction
The degree to which a group member feels fulfilled or gratified based upon experiences in the group
A term of contract law by which one party, having complied with its obligation under a contract, accepts some type of compensation from the other party (usually money and of a lesser value) in lieu of enforcing the contract and holding the other party to their obligation This discharges the contract The definition cited by lawyers is usually that found in British Russian Gazette & Trade Outlook Ltd v Associated Newspapers Ltd (1933) 2 K B 616: "Accord and satisfaction is the purchase of a release from an obligation arising under contract or tort by means of any valuable consideration, not being the actual performance of the obligation itself The accord is the agreement by which the obligation is discharged The satisfaction is the consideration which makes the agreement operative "
If the customer's expectations of product quality, service quality, and price are exceeded, a firm will achieve high levels of customer satisfaction and will create "customer delight " If the customer's expectations are not met, customer dissatisfaction will result And the lower the satisfaction level, the more likely the customer is to stop buying from the firm Numerous studies have shown that high levels of customer satisfaction and high rates of customer retention are strongly related to one another and to corporate profitability These studies also find that it costs about five times as much time, money, and resources to obtain a new customer as it does to retain an existing customer
The extent to which a product's perceived performance matches a buyer's expectations If the product's performance falls short of expectations, the buyer is dissatisfied If performance matches or exceeds expectations, the buyer is satisfied or delighted
When customers are pleased with the goods or services they have bought, you can refer to customer satisfaction. I really believe that it is possible to both improve customer satisfaction and reduce costs Customer satisfaction with their mobile service runs at more than 90 per cent
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