customer relationship management crm

listen to the pronunciation of customer relationship management crm
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<span class="word-self">Customerspan> <span class="word-self">Relationshipspan> <span class="word-self">Managementspan>
(Reklam) (CRM) Tracking customer behavior for the purpose of developing marketing and relationship-building processes that bond the consumer to the brand. Developing software or systems to provide one-to-one customer service and personal contact between the company and the customer
<span class="word-self">Customerspan> <span class="word-self">Relationshipspan> <span class="word-self">Managementspan>
crm
<span class="word-self">customerspan> <span class="word-self">relationshipspan> <span class="word-self">managementspan>
systems and software developed to help companies build and maintain good relationships with their customers (by efficiently and cleverly storing information about each customer)
<span class="word-self">customerspan> <span class="word-self">relationshipspan> <span class="word-self">managementspan>
(Ticaret) (CRM) The processes and systems that combine sales, marketing, contact management and support activities in managing customer interaction. They provide tools to analyze customer/product sales history and profitability, campaign tracking and management, contact and call center management, order status information, and returns and service tracking