a deliberate or premeditated increase in the violence or geographic scope of a conflict
an increase to counteract a perceived discrepancy; "higher wages caused an escalation of prices"; "there was a gradual escalation of hostilities"
Passing information and/or requesting action on an Incident, Problem or Change to more senior staff (hierarchical escalation) or other specialists (functional escalation) The circumstances in which either vertical escalation for information/authority to apply further resources or horizontal escalation for greater functional involvement need to be precisely described, so that the purpose of the escalation and the nature of the required response is absolutely clear to all parties as the escalation occurs Escalation rules will be geared to priority targets Functional Escalation is sometimes called Referral
Escalation is an increase in intensity of a conflict According to Dean Pruitt and Jeffery Rubin (1986, 7-8), as a conflict escalates, the disputants change from relatively gentle opposition to heavier, more confrontational tactics The number of parties tends to increase, as do the number of issues, and the breadth of the issues (that is, issues change from ones which are very specific to more global concerns) Lastly disputants change from not only wanting to win themselves, but also wanting to hurt the opponent While conflicts escalate quickly and easily, de-escalation, a diminishing of intensity, is often much harder to achieve
The right reserved by the lender to increase the amount of the payments and/or interest upon the happening of a certain event
The process of increasing the stated urgency or priority of an incident so that it gets more attention
Escalation is an increase in the intensity of a conflict When a conflict escalates, the people involved (disputants) move from gently opposing positions to more forceful, confrontational tactics The number of parties involved may increase, and the number of issues under discussion may grow Also, when a dispute escalates, the parties may want more than just to win-they may also want to hurt their opponent Conflict can escalate quickly but may take much longer to calm down, or de-escalate
an increase to counteract a perceived discrepancy; "higher wages caused an escalation of prices"; "there was a gradual escalation of hostilities
A clause, usually in long-term supply contracts, which provides for periodic price adjustment based on variations in any or all cost factors "Escalating prices" are the opposite of "firm" prices, which are not subject to change over the life of a contract
Refers to the increase in benefit (usually annual) payable during the payment term of an insurance claim that is not settled via a lump sum payment For example, claims under an Income Protection Policy might escalate annually in line with the Retail Price Index
Escalation of commitment was first described by Barry M. Staw in his 1976 paper, "Knee deep in the big muddy: A study of escalating commitment to a chosen course of action".. More recently the term sunk cost fallacy has been used to describe the phenomenon where people justify increased investment in a decision, based on the cumulative prior investment, despite new evidence suggesting that the decision was probably wrong. Such investment may include money, time, or — in the case of military strategy — human lives. The phenomenon and the sentiment underlying it are reflected in such proverbial images as Throwing good money after bad and In for a dime, in for a dollar (or In for a penny, in for a pound)
Unlike crisis escalation, crisis termination is a two-directional process in which protagonists cautiously descend the escalation ladder while simultaneously guarding against possible undetected re-escalation by one’s opponent.
The process of handing a call to a supervisor when the enquiry is outside the agent's delegation, when the enquiry/situation is too complex for the agent to deal with or when the customer asks to speak with someone more senior (See refer and transfer )
If a bad situation escalates or if someone or something escalates it, it becomes greater in size, seriousness, or intensity. Both unions and management fear the dispute could escalate The protests escalated into five days of rioting Defeat could cause one side or other to escalate the conflict. + escalation escalations es·ca·la·tion The threat of nuclear escalation remains. a sudden escalation of violence
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